Administrative Assistant

Hamburg, Germany

Job Title:  Administrative Assistant

Department:  Operations                

Reports to:  Manager Regional Operations

Location:  Hamburg, Germany

Full Time / Part Time:  Full Time



Provide administrative support to the operations team to facilitate equipment control, billing, and customer service functions on a timely and accurate basis.


Duties and Responsibilities:


  • Update the computer system to reflect accurate equipment location and damage status
  • Follow up with customers and depots to ensure timely damage approvals and repair completion
  • Review and approve vendor invoices for payment in accordance with guidelines
  • Update Excel spreadsheets with customer, equipment, damage and other data points
  • Issue invoices for damages, sales, total loss etc.
  • Archive certificates, estimates and equipment photos
  • Prepare reports on an accurate and timely basis
  • Respond to customer queries
  • Follow up with customers on accounts receivables
  • Coordinate outgoing and incoming office mail and deliveries
  • Order and maintain an appropriate inventory of office supplies.
  • Provide additional administrative support as requested


Qualifications and Experience


2 years administrative office experience

Strong attention to detail and ability to consistently follow up on open tasks

Ability to work collaboratively and independently in a fast-paced environment

Strong customer service skills

Excellent written and verbal communication skills

Fluent in German and English

Proficient in use of Microsoft Office Suite programs including Excel and Word

Mac OS experience preferred


If you are interested in the role, please apply for the position on

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